Can an Xbox be repaired? Usually, yes. We fix Xbox Series X, Xbox Series S and Xbox One consoles, and Xbox controllers, at our shop in Cefn-y-bedd near Wrexham.
The Series X and Series S are built differently: the Series S has no disc drive and a smaller cooling system, and the older Xbox One family has its own common faults. Tell us the model when you book, or bring it in and we’ll identify it for you.
Please bring the power cable and a controller with your console, so we can test it properly before and after the repair.
The Series consoles pass the video signal through a small chip before the HDMI port. Most of the time the port itself is damaged, which we replace: £85 for the Series X and £75 for the Series S. If the port isn’t the cause, we’ll tell you before going further.
The Series X pulls air in at the bottom and out the top. Put something on the top or block the base and it overheats. A clean and re-paste from £60 clears the dust and refreshes the thermal paste.
Often a software or update fault rather than hardware. We check the cheap fixes before any board work. Board-level repairs are from £75.
The older Xbox One family and Series X have disc drives that can stop reading. Disc drive repairs are from £70.
Standard sticks are £20 each or £35 both, the Hall-effect upgrade £25 each or £45 the pair.
Keep the top vent of a Series X clear, give the Series S space around its grille, leave slack in the HDMI cable and never carry the console with leads attached. A yearly dust-out helps all of them.
Every console is different, so we look before we price. When you bring it in we note the fault you’ve described, test it with your cable and controller, and open it up if we need to. Then we tell you what’s wrong, what the repair involves and the price, and nothing is done until you say yes. Where we publish a fixed price, that’s the price. Where it says “from”, the final price is confirmed after we’ve had a look, before any work starts. If a repair isn’t worth doing, we’ll tell you straight.
If we fit a standard part, like an HDMI port, a fan, a drive or a stick, and the same fault comes back within 12 months, bring it back and we’ll put it right. Board-level work, such as soldering repairs on the motherboard, carries 3 months, because those boards have often been through a knock or a spill already. The warranty covers our part and our workmanship. It doesn’t cover new drops, spills, or someone else opening the console after us.
| HDMI port repair, PS5 and Xbox Series X | £85 |
| HDMI port repair, Xbox Series S | £75 |
| HDMI port repair, PS4, Xbox One and other consoles | from £65 |
| Clean and re-paste (overheating and fan noise) | from £60 |
| Disc drive repair | from £70 |
| No power and board-level repairs | from £75 |
| Stick drift repair, standard stick (one stick) | £20 |
| Stick drift repair, standard sticks (both sticks) | £35 |
| Stick drift repair with Hall-effect upgrade (one stick) | £25 |
| Stick drift repair with Hall-effect upgrade (pair) | £45 |
Prices include VAT and parts. “From” prices depend on the model and the fault: final price confirmed after we’ve had a look, before any work starts.
The worn stick is replaced with a new standard one, then calibrated and tested.
We fit Hall-effect sticks, which read their position with magnets instead of contacts that rub and wear out, so they shouldn’t drift again.
The warranty covers the part we fitted and our workmanship. It doesn’t cover new accidental or liquid damage.
In most cases, yes. We repair Xbox One, One S and One X consoles as well as the Series X and Series S.
An Xbox Series X HDMI port repair is £85 and a Series S £75, including the part. Xbox One HDMI is from £65, and a clean and re-paste from £60. Final price confirmed after we've had a look.
Yes. We replace damaged HDMI ports on the Series X and Series S.
Yes, including stick drift, bumper and button faults.
The power cable and a controller, so we can test it properly.
£75 including the part.
Usually overheating from dust or blocked vents. A clean and re-paste, from £60, normally sorts it.
Often, yes. It's usually a software or update fault, and we check that before any hardware work.
Book online, call, or bring it into the shop at the PD Centre, Mold Road, Cefn-y-bedd LL12 9UL. Onsite parking. Tue to Fri 9am to 5pm, Sat 10am to 4pm.
