HDMI port replacement
Bent, loose or broken HDMI ports causing no picture or flickering, on PlayStation and Xbox.
Console repairs · Wrexham, Chester and Flintshire
Console Repairs in Wrexham
PS5, Xbox or Nintendo Switch out of action? We repair consoles and controllers in our own workshop in Cefn-y-bedd, near Wrexham: HDMI ports, overheating, no power and stick drift. Book in or get a quote.
Console faults we see all the time
No power or no picture
Fault-finding for consoles that won't start or won't display.
Overheating and fan noise
Deep cleans, thermal paste and fan checks.
Nintendo Switch
Switches that have had a hard life: charging, display and connection faults.
Controllers
Stick drift and button faults.
Please bring the power cable and a controller with your console, so we can test it properly before and after the repair.
Repairs by console and fault
Pick your console or fault for the detail: common symptoms, what we check and what to bring.
PS5 repairsHDMI, overheating, disc drives
Xbox repairsSeries X, Series S and One
Nintendo SwitchSwitch, Lite, OLED, Joy-Cons
HDMI port repairNo picture or no signal
Stick driftDualSense, Xbox, Joy-Con
WrexhamConsole repairs for Wrexham
ChesterJust over the border
FlintshireMold, Buckley, Deeside
Console repair prices
| HDMI port repair, PS5 and Xbox Series X | £85 |
| HDMI port repair, Xbox Series S | £75 |
| HDMI port repair, PS4, Xbox One and others | from £65 |
| Clean and re-paste (overheating, fan noise) | from £60 |
| No power and board-level repairs | from £75 |
| Disc drive repair | from £70 |
| Nintendo Switch charging port | from £70 |
| Joy-Con drift repair (per Joy-Con stick) | £20 |
| Stick drift repair, standard stick: one stick | £20 |
| Stick drift repair, standard sticks: both sticks | £35 |
| Stick drift repair with Hall-effect upgrade: one stick | £25 |
| Stick drift repair with Hall-effect upgrade: the pair | £45 |
Prices include VAT and parts. Final price confirmed after we've had a look, before any work starts.
Stick drift: standard or Hall-effect upgrade
Standard stick replacement
£20 one stick · £35 bothThe worn stick is replaced, calibrated and tested.
Stick drift repair with Hall-effect upgrade
£25 one stick · £45 the pairHall-effect sticks use magnets instead of contacts that wear out, so they shouldn't drift again. More about stick drift →
Common console faults, explained
What the symptom usually means, and what it costs to put right.
No picture or "no signal"
Usually a damaged HDMI port from a pulled cable or a drop. Try another cable and TV input first. If it's still blank, we replace the port: £85 for PS5 and Xbox Series X, £75 for Series S, from £65 for PS4, Xbox One and others.
Overheating, loud fan or shutting down
Dust clogs the fan and heatsink, and old thermal paste stops moving heat away from the chip. A clean and re-paste, from £60, usually brings temperatures back down.
Won't turn on
Could be the power supply, the board, or something simpler like a tripped software fault. We find out before quoting. No-power and board-level repairs are from £75.
Disc won't read or eject
Disc drives wear and jam over time. Disc drive repairs are from £70.
Switch won't charge
Usually the USB-C charging port, worn from docking. Charging port repairs are from £70.
Controller drift
Worn sticks. Standard replacement is £20 a stick or £35 for both; the Hall-effect upgrade is £25 a stick or £45 the pair.
Repair or replace?
A new console is a big spend, and a repaired one keeps your games, saves, accounts and accessories just as they were. Port, fan, clean, drive and controller repairs are almost always worth doing. If a console has serious liquid damage, or the repair would cost close to a new one, we'll say so and leave the choice to you.
Keep it running longer
Airflow
Keep vents clear and don't shut it in a closed cabinet while it's on.
Keep vents clear and don't shut it in a closed cabinet while it's on.
HDMI care
Leave slack in the lead and unplug it before moving the console.
Leave slack in the lead and unplug it before moving the console.
Dust
Hoover the vents every few months and get a full internal clean every year or two.
Hoover the vents every few months and get a full internal clean every year or two.
More questions
Is it worth repairing a console?
Usually yes. Ports, fans, cleans and drives cost far less than a new console, and you keep your saves and setup. If a repair isn't worth it, we'll tell you.
How do quotes work?
We test the console with your cable and controller, find the fault and give you a price before any work. Fixed prices are fixed; "from" prices are confirmed after we've had a look.
How do I stop my console overheating?
Keep the vents clear, don't run it in a closed cabinet, hoover the vents now and then, and have it cleaned inside every year or two.
How do I avoid damaging the HDMI port?
Leave slack in the cable, unplug it before moving the console, and push the plug in straight.
How a console repair works
- Book or pop in
Book online, call 0333 600 3330, or bring it to the shop. - We check it over
We test it with your cable and controller and find the actual fault. - You get a quote
We tell you what's wrong and what it costs before any work. - Repair and collect
We repair and test it, then you collect. Onsite parking.
Console repairs across North East Wales and Cheshire
Our workshop is in Cefn-y-bedd, on the A541 between Wrexham and Mold. Customers bring consoles from Wrexham, Chester, Mold, Buckley, Deeside, Llangollen, Rhyl, Oswestry, Ellesmere Port and the Wirral. We've been fixing tech since 2009 for over 3,000 customers.
Controller repairs and stick drift
Character walking off on its own? Camera slowly spinning? That's stick drift, and it's one of the most common faults we see. We repair PS5, Xbox and Nintendo Switch controllers, so you don't have to buy a new one every time a stick starts to wander.
PS5 DualSense
Stick drift and controller faults on PlayStation 5 DualSense controllers.
Xbox controllers
Stick drift and controller faults on Xbox controllers.
Nintendo Switch Joy-Cons and Pro Controllers
Joy-Con drift and Pro Controller faults.
Do you repair controller stick drift?
Yes. We repair stick drift on PlayStation 5, Xbox and Nintendo Switch controllers, including Joy-Cons. Standard stick replacement is £20 a stick or £35 for both, or £25 a stick (£45 the pair) with a Hall-effect upgrade.
Which controllers do you repair?
PS5 DualSense, Xbox controllers and Nintendo Switch Joy-Cons and Pro Controllers. Bring yours in and we'll check it over.
What other controller faults can you fix?
As well as stick drift, bring in controllers with sticky or unresponsive buttons, triggers or charging problems and we'll tell you what we can do.
Gamers fixing gamers' kit
We build gaming PCs and play games ourselves, so we know how much it hurts when your console dies mid-season. If it's time to move up from console to PC, we can help with that too.
Our repair warranty
Every repair we do is covered by our own warranty, so if the same fault comes back, bring it in and we'll put it right.
12 months on standard part replacements
HDMI ports, fans, drives, controller sticks and other replacement parts on PlayStation, Xbox and Switch.
3 months on board-level and liquid-damage work
Motherboard and logic board repairs, soldering and micro-soldering, and devices that have had liquid damage.
The warranty covers the part we fitted and our workmanship. It doesn't cover new accidental or liquid damage, or the device being opened up by someone else after our repair. Any questions, email help@thetechheroes.com or call 0333 600 3330.
Frequently asked questions
Which consoles do you repair?
PlayStation (PS5 and PS4), Xbox (Series X, Series S and Xbox One) and Nintendo Switch, Switch Lite and Switch OLED consoles. Please bring the power cable and a controller so we can test it properly.
My console has no picture. Can you help?
Very often that's a damaged HDMI port, which we can replace. Bring it in and we'll confirm the fault first.
Do you fix controllers?
Bring it in and we'll take a look, including stick drift and button faults.
My console is overheating or loud. What can I do?
Dust build-up and dried thermal paste are common causes. A professional clean and re-paste often helps.
How long is your repair warranty?
12 months on standard part replacements such as HDMI ports, fans, drives and controller sticks, and 3 months on board-level, soldering and liquid-damage repairs. It covers the part we fitted and our workmanship, not new accidental or liquid damage.
Visit the shop
The Tech Heroes
PD Centre, Mold Road, Cefn-y-bedd, Wrexham LL12 9UL
0333 600 3330
Onsite parking
help@thetechheroes.com (enquiries)
Tue–Fri 9:00–17:00 · Sat 10:00–16:00 · Closed Sun, Mon and bank holidays
Christmas opening hours are announced each year, and we're closed for the whole Easter weekend (Good Friday to Easter Monday).
Book your console repair
Book online, call, or bring it into the shop in Cefn-y-bedd.