PlayStation 5 not playing ball? We repair PS5 and PS5 Digital Edition consoles, plus DualSense controllers, at our workshop in Cefn-y-bedd near Wrexham.
Note what happens: does it power on, does the light pulse, does it show anything on screen, does it switch off after a while? That helps us find the fault faster.
Please bring the power cable and a controller with your console, so we can test it properly before and after the repair.
If the PS5 powers on (white light) but the TV shows nothing, the HDMI port is the usual suspect, especially if the cable feels loose or the pins look bent. Sometimes the fault is the chip behind the port, which we check before quoting. A PS5 HDMI port replacement is £85 including the part.
The PS5 uses liquid metal between the chip and the heatsink, and a big fan that pulls in dust. Symptoms are a loud fan, overheating warnings and shut-downs. Our clean and re-paste, from £60, includes a full clean of the fan and heatsink and checking the thermal material.
These can be software, storage or board faults. We test it properly and tell you which before any work. No-power and board-level repairs are from £75.
On disc models, the drive can wear, jam or lose its laser. Disc drive repairs are from £70. Digital Edition consoles don’t have this part.
Damaged USB ports and pairing faults are checked as part of the diagnosis and quoted separately.
Every console is different, so we look before we price. When you bring it in we note the fault you’ve described, test it with your cable and controller, and open it up if we need to. Then we tell you what’s wrong, what the repair involves and the price, and nothing is done until you say yes. Where we publish a fixed price, that’s the price. Where it says “from”, the final price is confirmed after we’ve had a look, before any work starts. If a repair isn’t worth doing, we’ll tell you straight.
If we fit a standard part, like an HDMI port, a fan, a drive or a stick, and the same fault comes back within 12 months, bring it back and we’ll put it right. Board-level work, such as soldering repairs on the motherboard, carries 3 months, because those boards have often been through a knock or a spill already. The warranty covers our part and our workmanship. It doesn’t cover new drops, spills, or someone else opening the console after us.
| HDMI port repair, PS5 and Xbox Series X | £85 |
| Clean and re-paste (overheating and fan noise) | from £60 |
| Disc drive repair | from £70 |
| No power and board-level repairs | from £75 |
| Stick drift repair, standard stick (one stick) | £20 |
| Stick drift repair, standard sticks (both sticks) | £35 |
| Stick drift repair with Hall-effect upgrade (one stick) | £25 |
| Stick drift repair with Hall-effect upgrade (pair) | £45 |
Prices include VAT and parts. “From” prices depend on the model and the fault: final price confirmed after we’ve had a look, before any work starts.
The worn stick is replaced with a new standard one, then calibrated and tested.
We fit Hall-effect sticks, which read their position with magnets instead of contacts that rub and wear out, so they shouldn’t drift again.
The warranty covers the part we fitted and our workmanship. It doesn’t cover new accidental or liquid damage.
A PS5 HDMI port repair is £85 including the part. Clean and re-paste is from £60, disc drive repairs from £70 and no-power faults from £75. Final price confirmed after we've had a look.
Very often. A damaged HDMI port is the most common cause, and it can be replaced. Sometimes the fault is on the board near the port, which we'll check.
Overheating is the usual culprit: dust build-up in the fan and heatsink. A professional clean usually sorts it, and we'll check for other causes too.
Yes. We repair DualSense stick drift, triggers and charging faults.
Please bring the power cable and a controller, so we can test it properly.
Yes: 12 months on standard part replacements and 3 months on board-level work.
Usually yes. A port, fan, clean or drive repair costs a fraction of a new console and you keep your saves and setup.
Hardware repairs like HDMI ports and cleans don't touch your storage. If a fault involves storage, we'll tell you first.
Yes. We repair the original PS5, the Slim and the Pro.
Book online, call, or bring it into the shop at the PD Centre, Mold Road, Cefn-y-bedd LL12 9UL. Onsite parking. Tue to Fri 9am to 5pm, Sat 10am to 4pm.
