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HDMI port repair

HDMI port repair for PS5, Xbox Series X and Series S

No picture, a “no signal” message, or a picture that cuts out when you touch the cable? A damaged HDMI port is one of the most common console faults we fix, and it’s very repairable.

Signs your HDMI port is damaged

  • No picture, or “no signal” on the TV, even though the console powers on
  • Picture flickers or drops out when the cable moves
  • The port looks bent, loose or has pins missing
  • Sound but no picture, or a picture with sparkles or lines

Before you bring it in, try a different HDMI cable and TV input. If it still doesn’t work, it’s likely the port or the circuitry behind it.

How we repair it

Close-up of a games console HDMI port being repaired

Port replacement

The damaged port is removed and a new one soldered to the board, then fully tested.
Console circuit board being tested for a no-power fault

Board checks

If a knock has damaged parts near the port, we check them and tell you before going further.
PS5 DualSense controller

Tested with your kit

We test the picture with your console’s own power cable and a controller.

Please bring the power cable and a controller with your console, so we can test it properly before and after the repair.

Which consoles?

PS5 and PS5 Digital, Xbox Series X and Series S, PS4 and Xbox One. Nintendo Switch docking faults are handled on our Switch repairs page.

What causes HDMI port damage

Pulled cables

A foot catches the lead, or the console is moved while plugged in. The port takes the force.

Drops

A console falling with the cable in can bend the pins or crack the solder joints.

Forcing the plug

Pushing the plug in at an angle or upside down damages the pins inside.

Port, cable or chip?

Try these first

Swap the HDMI cable, try another HDMI input on the TV, and check the console powers on fully. If none of that helps, the port is likely.

Signs it’s the port

Bent, missing or pushed-in pins, a plug that wobbles, or a picture that cuts out when you touch the cable.

When it’s the chip

Some consoles have a small chip between the board and the port. If the port looks perfect but there’s still no picture, that chip may be the cause. We check before quoting extra work.

When the board is damaged

If the port has been ripped off and taken the pads with it, the repair becomes board-level work. We’ll explain and quote before going ahead.

What we do, step by step

  1. Test the console with your power cable and a controller, and confirm there’s no picture.
  2. Open it and inspect the port and the board around it under magnification.
  3. Quote: £85 for PS5 and Xbox Series X, £75 Series S, from £65 for PS4, Xbox One and others.
  4. Remove the damaged port and solder in a new one.
  5. Test the picture on a screen, wiggle-test the cable and check sound.

Repair or replace?

An HDMI port is one of the best-value console repairs. Everything else in the console still works, and a new port gets it back for a fraction of a new console, with your saves and setup intact.

How quotes work

Every console is different, so we look before we price. When you bring it in we note the fault you’ve described, test it with your cable and controller, and open it up if we need to. Then we tell you what’s wrong, what the repair involves and the price, and nothing is done until you say yes. Where we publish a fixed price, that’s the price. Where it says “from”, the final price is confirmed after we’ve had a look, before any work starts. If a repair isn’t worth doing, we’ll tell you straight.

The warranty in plain words

If we fit a standard part, like an HDMI port, a fan, a drive or a stick, and the same fault comes back within 12 months, bring it back and we’ll put it right. Board-level work, such as soldering repairs on the motherboard, carries 3 months, because those boards have often been through a knock or a spill already. The warranty covers our part and our workmanship. It doesn’t cover new drops, spills, or someone else opening the console after us.

Prices

HDMI port repair, PS5 and Xbox Series X£85
HDMI port repair, Xbox Series S£75
HDMI port repair, PS4, Xbox One and other consolesfrom £65
No power and board-level repairsfrom £75

Prices include VAT and parts. “From” prices depend on the model and the fault: final price confirmed after we’ve had a look, before any work starts.

Our repair warranty

12 months

on standard part replacements, such as HDMI ports, fans, drives and controller sticks.

3 months

on board-level work: soldering, micro-soldering, motherboard and liquid-damage repairs.

The warranty covers the part we fitted and our workmanship. It doesn’t cover new accidental or liquid damage.

Questions

How much does it cost to fix an HDMI port?

£85 including the part for a PS5 or Xbox Series X, and £75 for an Xbox Series S. PS4, Xbox One and other consoles are from £65. If the board behind the port is damaged too, we'll tell you before doing any extra work.

Is it worth repairing a PS5 HDMI port?

Usually, yes. If the rest of the console is healthy, a new HDMI port is far cheaper than replacing the console.

Can you fix the HDMI port on an Xbox Series S?

Yes, we repair HDMI ports on the Xbox Series X and Series S.

How do I stop it happening again?

Leave some slack in the HDMI cable, don't move the console while it's plugged in, and keep the cable from being pulled.

What warranty do I get?

12 months on a standard HDMI port replacement. If board-level repair is needed, 3 months on that work.

Can a broken HDMI port be fixed?

Yes. The damaged port is removed and a new one soldered to the board.

How much is a PS5 HDMI port repair?

£85 including the part. Xbox Series X is also £85 and Series S £75.

Do I need to bring a controller?

Yes please, and the power cable, so we can test the console properly.

Get your console looked at

Book online, call, or bring it into the shop at the PD Centre, Mold Road, Cefn-y-bedd LL12 9UL. Onsite parking. Tue to Fri 9am to 5pm, Sat 10am to 4pm.